Progressive Earth's latest Brand New Product now available: PRO ESSENTIAL   

Pro Essential contains three of the essential amino acids Lysine, Methionine & Threonine. Plus four essential minerals: Copper, Zinc & magnesium chelate of glycine hydrate & organic selenium yeast in a high quality, highly absorbed form.

CORONA VIRUS update: We are very short staffed but are doing our very best to process orders as normal. The Postal Service is also extremely stretched at this time, which has had a significant impact on their ability to maintain the usual service levels; therefore, there may be disruption to some deliveries. Please be patient and allow extra time for your order to be delivered before contacting us, the estimated delivery is a guide only and not a guarantee.                                           Many thanks for your understanding.

Returns/Refunds

After receiving the item, you can cancel the purchase within 30 days and return to us.

To be eligible for a return:

If you wish to exercise your right to cancel your order you must notify us in writing within 7 working days after the day on which you receive the Product(s).

Items must be returned to us within 30 days from the original date of delivery. The returned product(s) must be in unused condition, unopened within its original packaging and in a condition to resell the product and you are responsible for return postage costs.

Once we have received the return and it has passed inspection, we will issue you a refund for the product less the original postage charge, within 3-5 working days.

Please Note: For animal health and hygiene reasons, we can’t offer you a refund or exchange after 30 days have passed or if your product has been opened.

Incorrect orders received:

If we have made a mistake with your order please accept our apologies. We do have very high standards when it comes to packaging. However mistakes do occur from time to time, we are all only human after all. Please contact us immediately using info@progressive-earth.com and let us know the problem.

Damaged items:

Although we take great care to package your products securely, occasionally they may get damaged in transit.

  1. If the damage is obvious initially, please refuse to accept the package from the courier and it will be returned to us. Please contact us immediately and we will arrange for a replacement to be sent.
  2. If the damage is not obvious until you open the package, please let us know immediately what the problem is and please include photographic evidence of the damage.

Rest assured we will always work with you to resolve any mistakes or damaged orders swiftly and fairly.